Speaking to Google About Data Protection for My Startup

What I learned from a direct meeting with their sales team and why it gave me more confidence

I was considering using the Google Cloud environment for my upcoming startup. I came across one of their products that looked very promising, and I thought I would incorporate it.

But one issue that stood out to me was how they handle data protection.

The terms and conditions looked good, and the product seemed strong. But I could not really get the level of detail I was after. I checked their terms carefully, tried to go through the documentation, but I still had questions.

So I raised a few queries through my premium account. At first, the support team could not help with the specifics I wanted. Later, someone from their sales team got involved, and they managed to arrange a proper meeting for me.

The meeting took place on 13.5.2025. It did take some effort to set it up, but I found it really useful. We went through how things work inside Google Cloud, mainly from a data protection and enterprise point of view. That was the main thing for me. I know what the documents say on the surface, but I wanted to hear it directly and see what they could confirm.

They explained things clearly. I felt like I got most of the answers I wanted. After the meeting, they followed up by email and introduced me to one of their premium partners. That is in case I need help with implementation or anything else technical.

They also mentioned the possibility of funding support for AI startups, depending on the scope of work. They said they would be happy to explore it and look into credits or other kinds of support later on.

At this stage, I feel that was a good meeting for me. Not just because of what was discussed, but because of how it was handled. They took the time, they listened, and they followed up properly.

I still need to make sure I write my own terms and conditions carefully. Especially in terms of how I handle data protection for my customers. But overall, I feel more confident about using their cloud services now.

To be clear, this is not a post to promote anything. I just wanted to document the effort I made to get clarity. I arranged this meeting, I asked the right questions, and I got a direct response.

I felt a bit relieved after that meeting because I got some assurance around their data protection policy. I have another meeting lined up to go deeper into the specifics. And with everything moving so fast in artificial intelligence and data-led applications, I feel it is important that we are upfront and proactive about how we handle data.

It is becoming clear that it is all about the data now. That is why I took this seriously.